I saw the Flavorwave Oven on one of your TV ads and instantly loved that idea, especially seeing the food cook so you didn’t have to keep lifting the lid to check! I have used it constantly since purchase and it’s wonderful and so healthy too. Just love the jacket spuds. Well done for such an ingenious invention!
Q & A page very useful too!
Thane says: We are delighted to hear that you love your Flavorwave so much! Bon apetite!!!
Posted on Dec 8, 2009, 12:54 pm by Loraine
I just wanted to tell you how 'over the moon' I am with my Platinum Flavorwave. In all honestly I thought it would be just another hot fad... but nope!! Its brilliant...100% worth every penny and some!! I have used it every day...for just about everything...the taste of food is scrumptious...just wonderful. Thane delivered really quickly and have been so helpful every step of the way... so THANK YOU ....just lov'in it!!
Posted on Oct 14, 2009, 3:32 pm by Christine
I got my flavourwave Turbo Platinum and accessories about a week ago as a Christmas present from my Son. Obviously I had to try it to ensure it worked properly and I can tell you it will NOT be going back in the box until christmas. I am soooooo impressed so dont hesitate if you are deliberating - should I or shouldn't I? You definitely should!
Posted on Oct 10, 2009, 7:10 am by Relu
Hey there!
We got the Flavourwave about two weeks ago and we've been using it non- stop since we got it. We are so, so, so pleased with it. It's one of the best things to have in your kitchen! For all the people that are reading the comments, not sure if they should get it, I say: GET IT!! It'll make cooking food so much easier and healthier aswell.
Posted on Sep 11, 2009, 3:04 pm by Mandy
Hi, I would just like to say i am very impressed with the delivery of my Flavorwave Turbo in which i have just purchased also the extra deal with the extra accessories on my order. Thank you keep up the good work.
Posted on Sep 3, 2009, 11:09 am by Sandra
I would to says how impressed I am with the service. As I order my Flavorwave Oven on the 31/08/09 which was the Bank Holiday, I got an email stating that my goods had been despatched and that I will receive my goods within 3 days. It has just arrived(03/09/09). Great job.
Thane Says... Great to hear that you are so pleased with our service!
Posted on Aug 11, 2009, 3:43 pm by Jan
Super fast oven, even faster delivery. I am absolutely knocked out to buy something that does whats advertised, and more. Thank you for putting the fun into cooking.
Posted on Jul 17, 2009, 8:32 am by Christinamay
Can you please tell me the capacity of the bowl and overall dimensions?
Thank you.
Regards, Christina
Thane says...the capacity is 11 litres, the diameter is 12 inches (305mm) & depth 6.6 inches (167mm) - Big enough for even the hungriest family!
Posted on Jul 17, 2009, 3:13 am by Mario
Hi I am from Malta Europe. I want to order this item but cannot on this site. I also have visited the EU site which is in German, but again it does not list Malta as a country to which you can have the item shipped...
How can we get it here?
Thane says...Unfortunately you'll be unable to order if you've found that none of our sister sites list Malta as a delivery zone.
Posted on Jul 11, 2009, 3:47 am by FELICITY
I HAVE HAD MY PLATINUM FLAVORWAVE OVEN FOR 8 MONTHS NOW ,IT IS ABSOLUTELY SUPERB! FOOD DELICIOUS ,FRIENDS WHO COME TO THE HOUSE ARE MESMORISED BY WATCHING THE FOOD COOK ,I VERY RARELY USE THE MAIN KITCHEN OVEN NOW ,FLAVORWAVE COOKING IS SO MUCH MORE NUTRITIOUS. I THINK THE JUICES FROM THE CHICKEN AND STEAKS ETC ARE WONDERFUL AND THERE IS NOTHING LIKE WATCHING CAKES RISE IN FRONT OF YOUR EYES .A WONDERFUL MACHINE I COULD NOT DO WITHOUT IT. WELL DONE THANE DIRECT!
Thane says: Thank you for your comment. We are ecstatic that you are enjoying using our Flavourwave oven!
Posted on Jul 3, 2009, 3:26 am by Larry
I'd like to order but may I know how many days delivery to the Isle of Man? supposed to be a Birthday gift but I don't know if it would make it.
Thane says: I'm afraid we don't deliver to the Isle of Man
Posted on Jun 24, 2009, 2:15 am by Tony
Is the flavorwave extender ring made of glass or is it of metal?
Thane says... the extender ring is metal and will greatly increase the capacity of your Flavorwave Turbo
Posted on Jun 1, 2009, 5:32 am by Lain
Hi there,
The halogen light switches on and off at regular few second intervals. Why does it do this and is there anyway to keep it on?
Thane says...this is completely normal, it's part of the design.
Posted on May 27, 2009, 6:30 am by Curtis
I have an original Flavor Wave oven with a plastic cooking dome. I do not have the luxury of a dish washing machine. Can you suggest a plastic cleaner that will dissolve the food scum from the inner surface of the plastic cooking dome. Or ... better yet, do you provide a glass dome as a replacement?
Thane says...we'd suggest the following method for loosening baked on food and oil from the inside of the plastic dome:
half fill an oven proof dish with water add a sliced lemon then cook on full power. The steam and acid in the lemon will help loosen the grim for easier cleaning. The lemon will also help the eradicate any lingering food smells. As always take care to protect yourself from the steam when removing the dome. Unfortunately we no longer stock this version of the Flavorwave oven so are unable to provide spare parts.
Posted on May 1, 2009, 3:41 pm by Kathy
Purchased a flavourwave oven in Florida for my vacation home then was so impressed that I purchased one on my return to England. I also took advantage of the special offer on the H2O as a multibuy. When I rand customer service due to missing item in the H2O, no problem polite, helpful and item on the way in post. Wow! what service, will definately recommend.
Posted on Apr 22, 2009, 5:29 am by Tracy
I purchased the Platinum oven and love it more the longer I have it. The only restriction to the food you can cook in it is your imagination.......... Just wanted to say that a popular shopping channel is selling an 11 litre capacity Halogen oven for £47.99 plus P & P - however, I can tell that the quality is not the same - its easy to see that some people would think it was the same - however having owned the 'real deal' from Flavorwave I can tell that other cheaper varieties are inferior! keep up the great work Thane - great producst - great service!
Thane says...Thank you Tracey for your feedback! We're glad to hear that you love your Flavorwave. It is a very high quality product, one very unique and useful feature is the that the cooking cavity is actually a dish rather than a lid, this means you can cook casseroles etc. directly in the bowl then serve it from straight from the same bowl!
Posted on Apr 21, 2009, 2:22 pm by Loys
I live in Spain/Costa del sol. Do you deliver here, and do you have a cookery book? Looking forward to your reply. If not i will have to buy in the uk and transport by air. Thank you
Thane Says: Great News! That has tied up an exclusive deal with ARKWRIGHTS on the Costa Del Sol to bring your favourite Thane Direct products to the Ex-Pat community without you having to worry about paying to ship the items to Spain! Go to http://www.arkwrights-groceries.com/ for more details or call them to find out what great new items are in stock this week.
Posted on Apr 18, 2009, 3:05 pm by Mrs
I am looking for a replacment bowl for my halogen oven, do you sell
them on there own.
Thane Says: Please follow this link http://www.thanedirect.co.uk/accessories.php?idp=11543 in order for you to place your order for the bowl.
Posted on Apr 16, 2009, 11:23 pm by Darren
Ordered the Flavourwave Turbo & additional racks/pans at 5.40am 15.04.09 by 3pm the next day it had arrived. I cooked a full chicken that night about four pound in weight for 80 mins. It was fantastic, If all the food tastes as good as that did it will be one of the buys of the year, "can highly reccomend" and the prompt delivery has left me a very satisfied customer. Everybody who hasnt got one BUY NOW ITS FANTASTIC.
Posted on Apr 16, 2009, 12:56 pm by I
How does the Flavorwave bake on the bottom, ie., cookies, pizzas?
Thane says...It's safe to use conventional bakeware in the Flavourwave for baking cookies. Pizzas can be placed directly onto the rack as you would in a conventional oven.
Posted on Apr 16, 2009, 10:57 am by Sophia
With this machine, can you reheat things like burgers?
Thane says...The Flavorwave Turbo is great great for reheating food including burgers! It can even cook food from frozen! The ultimate in convenience!
Posted on Apr 16, 2009, 7:45 am by Great
I have already bought my flavorwave since one year and i do need a recipe book - How do I do - I live in Mauriitus - Indian Ocean - Waiting for your reply. Thanks and Regards
Thane Says: Please visit www.thaneinc.com for further information on how to purchase this item in your country.
Posted on Apr 14, 2009, 1:13 pm by Miss
Please could i order this Flavorwave by cheque book, as i do not have a credit card. This product is fantastic. I have seen this on tv, and i am trying to get my mother to order one as it is oil free. Thank you. Jemima.
Thane Says: We only accept payment via credit or debit cards only.
Posted on Apr 6, 2009, 5:12 pm by Jacqui
Could you please inform me if it cooks microwave dishes from frozen and how long does this take. I am looking to replace my microwave and am looking for this to do all what your advert says it does plus all that a microwave can do.
Thane says... the Flavourwave can cook food from frozen and is also great for reheating. It uses halogen, infrared and convection to cook food rather than microwaves. This means it works more like a conventional oven...just quicker!
Posted on Apr 6, 2009, 5:01 am by Zilka
Hello There,
I was wondering if one can bake a cake in the FWT with metal oven-proof dish. Thank you for your answer!
Thane says...yes you certainly can bake a cake in the Flavorwave Turbo and because it doesn't use microwaves it's perfectly safe to use metal bakeware, tin foil etc!
Posted on Apr 2, 2009, 3:21 am by Rolf
Are there any cooking books available for the
flavor wave turbo,beside
the small one we got delivered with the oven
Thane says... the Flavorwave comes with the user guide which includes come basic recipes plus the cook book. These are the only the only recipe guides currently available. Your user guide will also give you tips on how to adjust any recipe to the Flavorwave Turbo.
Posted on Mar 31, 2009, 5:45 am by Brian
as we live in spain we would have to have it sent to our U K address and carry it in the aircraft hold.so can you give me the size of the box and the weight?
Thane says...the weight is 7.7kg and the dimensions of the box is
433 x 433 x 355mm
Posted on Mar 28, 2009, 4:03 pm by Murat
Dear sirs,
Am I able to buy it from Turkey or do you make shipment to Turkey?
Best regards, Murat.
Thane Says: Please visit our website on www.thaneinc.com for further information on how to order in your country.
Posted on Mar 27, 2009, 2:57 pm by Mike
I bought your previous flavorwave oven which I am very happy with.
Can I buy replacement domes (plastic) for this model from you ?
Thane says...unfortunately we no longer stock spares for that model as we haven't sold it for quite some time now. Please contact customer service to discuss http://www.thanedirect.co.uk/custservice.php
Posted on Mar 23, 2009, 9:11 pm by Cindy
I have the same question as the most recent poster. If I want to make a complete meal in the FWT oven there aren't any specific instructions for this in the recipe book or manual. There is only instructions for the foods individually. If I start with chicken on the bottom rack at 460 degrees, then want to add vegetables on the taller rack, at what point to I put it in the oven? The vegetables are supposed to be cooked at a lower temperature. Do I leave it at the higher temp or turn it down once I add the veggies? It would help to have specific instructions for temps & times when cooking more than just one food at a time. Thanks!
Thane says... we'd recommend turning the temperature down for the vegetables but to make an allowance for this in the cooking time for the meat ie. this will need longer. Unfortunatly we're unable to give exact cooking time as this depend upon what kind of vegetables you're cooking and how they've been prepared. The cooking guide included will give you a timings which you can then adjust to suit your taste and recipe.
Posted on Mar 21, 2009, 10:49 am by Tracey
how do you know how long to cook things and what temp as your receipe book doesnt cover basics like sponges. cheese on toast. microwave meals. so not sure what temp they need and how long to cook them for. do you follow oven temp and time on back of packets.
Thane says...Many basic foods & recipes are included in your user guide and in your recipes book. The general rule of thumb for adapting you own recipes, as detailed in your user guide is that the temperature will remain the same as for a conventional oven but that cooking time is less. You can check the progress of your cooking by looking through the glass bowl or by checking as would with a conventional oven. You'll become familiar with your Flavorwave in no time and wonder how you ever managed without it!
Posted on Mar 20, 2009, 6:22 am by Tina
How much water can you put in the bowl.
Thane says... the capacity of the Flavorwave is an amazing 11 litres!
Posted on Mar 19, 2009, 4:58 pm by Mr.parmar
i would like to know that can you use the extender ring with the platinum oven.because in the photo it looks like the oven has a fixed lid
Thane Says: Yes, the extender ring can be used with both the turbo and platinum.
Posted on Mar 17, 2009, 12:05 pm by Vicky
please can u give me the diameter of the glass dome?
Thane Says: The glass bowl is 6.6 inches in depth and 12 inches in diameter
Posted on Mar 15, 2009, 9:48 am by Tim
I want to replace my micowave oven but was wondering if the Flavorwave could be used for heating TV dinners and if ok to put plastic, styrofoam, cardboard plates or bowls inside the unit.
Thane Says...any ready meal that can be heated in a conventional oven can be heated in the Flavourwave. While the flavourwave decreases cooking time like a microwave it uses a diffenrt cooking method to microwave. You can therefore use tin foil in the Flavourwave but we wouldn't advise using the kinds of plastics, styrofoam or paper that you'd avoid putting in a conventional oven. Please follw the link to the user guide to see full details http://www.thanedirect.co.uk/manuals/FlavorWaveTurbo.pdf
Posted on Mar 13, 2009, 10:34 am by Brenda
Do you deliver to Lanzarote, Las Palmas Spain?
Thane Says: We only deliver within the UK and ROI but you can visit our website on www.thaneinc.com for more information on how to order in your country.
Posted on Mar 13, 2009, 5:22 am by Hassan
Can I know the weight of the oven please?
Thane Says: the Flavorwave Turbo unit weighs 7.3 Kg
Posted on Mar 12, 2009, 10:27 am by Anthony
The glass bowl is OK to clean in the dishwasher, but are you able to remove the glass part of the lid to clean that in say a dishwasher? I know the entire lid cannot go in dishwasher, but can you remove the glass part of the lid in some way to clean that? Also, what are the temp displayed as on the controls, the ad on TV talks in 'F where I prefer the Euro 'C
Thane says:
We would not advise you dismantling your Flavorwave lid as this invalidates your warranty. The Flavorwave have F and C temp markings.
Posted on Mar 11, 2009, 6:44 pm by Dave
Great bit of kit, may i ask could one make toad in the hole with this cooker, which is sausages in yorkshire pudding, thanks.
Thane says:
Yes, the Flavorwave will make toad in the hole but you must remember to preheat the oven so the bowl is very hot and the oil inside is also hot. Cook the sausages first and then add the batter towards the end - just as you would in a regular oven.
Posted on Mar 11, 2009, 2:27 pm by Carole
Very impressed with the fast delivery the Flavorwave Turbo, on looking at the leafet enclosed it states you can purchase a spare Glass Bowl and also the Roasting rack but cannot see the link for it on your site, can you help please....
Thane says:
When we have stock, the items are here:
https://www.thanedirect.co.uk/accessories.php?idp=11543
Posted on Mar 11, 2009, 7:14 am by J
Does the platinum oven have the same carry to table handles? It looks as if the hood is connected, does the bowl lift out?
Thane says:
No, the Platinum Oven does not have the carry handles, but the bowl can be removed.
Posted on Mar 10, 2009, 12:47 pm by Susie
Can you tell me the height of the turbowave without the lid and if you can invert the lid during storage?
Thane says:
Approximately 20cm.
Posted on Mar 10, 2009, 12:40 pm by T
Hi, love my Platinum Flavorwave and just trying out new things in it. I'm curious about cooking eggs as the breakfast rack contains spaces for them. Will it cook them as if they are boiled?
Thane says:
Yes - it will be like a boiled egg - try them out and let us know how you get on.
Posted on Mar 10, 2009, 7:04 am by Mary
please, please, can i get a copy of instruction booklet with recipes if possible?
Thane say...an instruction booklet and recipe guide are included with your Flavorwave. You can download a replacment manual at http://www.thanedirect.co.uk/manuals/FlavorWaveTurbo.pdf
Please note this manual is for use only with the genuine Flavorwave Turbo and Flavorwave Platinum.
Posted on Mar 10, 2009, 4:02 am by Jose
I am living in Abu Dhabi - U A E and would like to buy a Flvor vave oven Tubo. so please let me know who is the distributer for this item in UAE so that I can buy it directly from them
Thane says... please go to http://www.thanedirect.com/ to find the distributer for your country.
Posted on Mar 9, 2009, 1:40 pm by Winston
hi just wanted to know if you could use this as a rice cooker i.e using like 5 cups of rice 6 water nd butter would it be as affective as a rice cooker. thanks also wt if the differance between this and the nu wave oven
Thane says...one of the many differnces between the two ovens is that The Flavorwave allows you to cook casseroles, stews, curries etc. directly into the glass dish which can also be lifted out and brought directly to the table as a serving dish. Good question about rice cooking! We've never tried, our customers are also emailing with new and exciting ways to use the Flavorwave, so if any one has successfully cooked rice in it, let us know! Don't forget it come complete with a 30 day money back guarantee so why not give it a try!
Posted on Mar 8, 2009, 6:38 pm by Evan
Hi - I've got the platinum version - the lights (I guess it's the infra red) goes on and off while cooking - Is this normal?
Thane says...yes, absolutely, this is completely normal.
Posted on Mar 3, 2009, 9:51 am by Eva
Is it ok to use kitchen foil in this oven? Some of my recipes require the fish to be wrapped up in the foil. Thanks!
Thane Says: It is perfectly safe for you to use foil in your flavour wave.
Posted on Feb 22, 2009, 5:31 am by Henry
Two thumbs up for the flavor wave. Speedy delivery and excellent product! Highly recommended. It makes my favorite roast real crispy in a very short time of cooking! I'm just loving it.
Thane says: Thanks for your comments! we hope you continue to enjoy your flavourwave.
Posted on Feb 21, 2009, 1:42 am by Jennifer
Have just purchased a Flavor Wave Turbo Oven. Can stews or casseroles go directly into the glass bowl, or must I use an oven-proof dish inside the bowl?
Thane Says: You can cook you stews and casseroles directly in the bowl.
Posted on Feb 18, 2009, 7:01 am by Halima
I would like to know if my Flavourwave Turbo can bake cakes and if yes, how?
Thane Says: It certainly can, please follow instructions according to your flip recipe book.
Posted on Feb 12, 2009, 1:14 pm by Chris
I love my flavorwave and use it every day & recommend this product to everyone.I wouldnt be without it - its made my ordinary oven virtually redundant.
Posted on Dec 30, 2008, 4:31 pm by Tracy
I ordered my Platinum Oven and accessory pack on Boxing day (26th) - it arrived today (30th) - WOW - what a great service especially as we are in the middle of the holidays! What can I say - its AMAZING. I did consider buying a JML oven at half the price but i am SO GLAD I DIDN'T...........this is by far superior - it looks classy and well made. My first trial was chicken - wonderful!!
Just 2 quick questions if I may ask: -
1) Can I use my silicon bakeware in my Flavorware?
2) The recipe in the handy dispenser which came with the oven states that that you can cook eggs on the breakfast rack (part of the accessory pack) - it doesn't mention if you have to prick the eggs before cooking - will they explode if I just put them in as they do in the microwave?
Many thanks and keep up the good work - your products are amazing and the service is excellent!
Thane says:
We try our best to ensure that our deliveries are fast, even over the holidays and our order agents and warehouse teams worked really hard to get your goods to you so yo can enjoy them straight away.
We are glad you like our Flavorwave oven, we have worked very hard to ensure it is the best halogen oven of its type and think your comments prove that we have achieved that!
In answer to your questions:
1) Yes you can use Silicone Bakeware - but we suggest that you are careful to use good quality silicone bakeware and do not put the silicone products too close to the heat element as silicone can still melt even in a regular oven or halogen oven - we suggest that you can use a common sense approach here.
2) You do not need to prick the eggs - this is a different type of cooking to a microwave.
Keep on enjoying your Flavorwave and lets us know how you get on.
