I got the flavourwave turbo for christmas, it cooked our christmas dinner perfect. Try roast pototoes in it. The best ones ever. So pleased.

I ordered my Platinum Oven and accessory pack on boxing day (26th) - it arrived today (30th) - WOW - what a great service especially as we are in the middle of the holidays! What can I say - its AMAZING. I did consider buying a JML oven at half the price but i am SO GLAD I DIDN'T...........this is by far superior - it looks classy and well made. My first trial was chicken - wonderful!!

Just 2 quick questions if I may ask: -

1) Can I use my silicon bakeware in my Flavorware?
2) The recipe in the handy dispenser which came with the oven states that that you can cook eggs on the breakfast rack (part of the accessory pack) - it doesn't mention if you have to prick the eggs before cooking - will they explode if I just put them in as they do in the microwave?

Many thanks and keep up the good work - your products are amazing and the service is excellent!

Thane says:
We try our best to ensure that our deliveries are fast, even over the holidays and our order agents and warehouse teams worked really hard to get your goods to you so yo can enjoy them straight away.
We are glad you like our Flavorwave oven, we have worked very hard to ensure it is the best halogen oven of its type and think your comments prove that we have achieved that!

In answer to your questions:
1) Yes you can use Silicone Bakeware - but we suggest that you are careful to use good quality silicone bakeware and do not put the silicone products too close to the heat element as silicone can still melt even in a regular oven or halogen oven - we suggest that you can use a common sense approach here.

2) You do not need to prick the eggs - this is a different type of cooking to a microwave.

Keep on enjoying your Flavorwave and lets us know how you get on.

I received a FlavorWave oven for X-Mas. I used it for the first time yesterday and made some very delicious and crisp "guiltless" fried chicken and perfect french fries . All w/o any oil or grease. This is an amazing product and I know that I will use it all of the time. I just love the self-cleaning feature. Two thumbs up!!

I ordered a Platinum Oven on Boxing Day (25th December). When am I likely to receive it?

Thane says... We normally deliver within 7 working days unless priority processing has been selected by the customer.

can you tell me how much more I would have to pay for the platinum version of the flavor wave

Thane says...The Flavorwave Paltinum currently sells for £20 more than the Turbo model

There is no information about the money back guarantee. Can I return the flavorwave if I am not happy with it or only if it is faulty.

Thane says...We currently offer a 30day money back guarantee period. With the economic climate changing day by day, this may be reconsidered so best by now

the flavourwave woked just great cooking the turkey unfortunately our glass bowl was dropped is it possible to buy a replacement

Thane says...Please contact customer service for all spare and replacement parts

My wife and I are going to replace our microwave with the Flavorwave, far healthier we believe. Will we be able to reheat our mug of tea or milk in it?

Thane says...I personally wouldn't no

you say you can download recipe book from your site. Where can I find it as I haven't been able to locate it

Thane says...I'm afaid we are unable to replace the recipe book but the manual can be downloaded from this website. if you do need the recipe book. please contact our customer care team quoting your order number, name and address and they will be able to assist.

Need recipe book cooking manual. Lost the one that came with it.if you will please send how to via e-mail or tomail to 2907 ralph rd boonville nc 27011 thank you hope to hear from you soon.

Thane says...The manual can be downloaded from our website

fantastic oven quicker and cleaner to use even my grandaughter can use it but my recipe book has been damaged by water can you replace it

Thane says...I'm afaid we are unable to replace the recipe book but the manual can be downloaded from this website

i use my turbo flavour wave every day frozen chickens amase me so tasty

on the flavourwave oven the top comes, off on the platinum one does the top come off or is it hinged

Thane says...The Platinum model does have a hinged arm yes

Question:I am thinking about purchasing th platinum version + accessory pack + extender - will I need to pay 3 lots of P&P & what is the delivery time

Thane says...Delivery is normally 5-7 days and the P&P is shown on our website per item

I HAVE HAD MY PLATINUM FLAVORWAVE OVEN FOR OVER A WEEK NOW .I HAVE COOKED ALL SORTS OF ROASTS FISH AND CAKES IN IT.EVERYTHING HAS COME OUT PERFECTLY. THE DIGITAL CONTROLS ARE SO EASY TO USE AND NOT HAVING TO PUT THE LID IN A HOLDER IS EVEN BETTER WWELL DONE TO THANE DIRECT FOR PRODUCING SUCH AN AMAZING PRODUCT.

Hi I have just recieved my platinum flavour wave, rather concerned by the light flashing on and off like a strobe light, have been assured this is right.

Thane says...Yes the oven is operating correctly. The light flicks off/on about every 10-15 secs

I'm thinking about buying the Platinum model - is the extender ring compatible with it and will I still need to use it or does the arm mean the lid is higher than the Turbo?

Thane says...The extender ring can be used with either model

Please can someone help, lost my turbo wave recipe booklet, where can I get a replacement...

Thane says...I'm afraid to say we are unable to provide replacements. The manual which includes some recipes can be downloaded from our website luckily

Thinking on purchasing the platinum oven. Does it have a glass dome or plastic one

Thane says...It's toughened glass

just used my flavor wave oven for the first time tonight. it was great. me and my husband watched chops and roast potatoes cook.we switched the kitchen light off and watched it.. and giggled what saddo's i wobbled between j.m.l and this one but i am so glad i chose this one it really is great and love the cook book too . glad i got the flavor wave . i think i got the best not as you say an imitation. extremely happy .x

why dont the big chain stores like currys and comet sell this item

Thane says...Our products are exclusively sold on our shopping channels are carefully chosen retail shops

I have a JML Halogen Oven already and very pleased with it. However I am intrigued by the Thane Flavorwave and my question: is it worth investing in the Platinum model since the Turbo sounds great?

Thane says... You won't regret that decision, the platinum is FAB

i have had my flavorwave for 4-5 years,it has a plastic dome but is digital.can you tell me the difference between it and the new models as my son wants one whilst he is at university.

Thane says...The new versions are more powerful, easier to use, take up less counter/worktop space, have extra features and the dome lights up

Are there any retail outlets in the U.K. where I can see and buy the FWT?

Thane says... The FWT is exclusive to the Thane Direct shopping channels. You have 30 days in which to return any product for an exchange or refund

Why isn't the price of the TURBOWAVE platinumn oven not displayed.I have already got a TURBOWAVE oven but would like to know the price of the new one.

Thane says...Once you click on button to but the Turbo, you can upgrade to the Platinum for a further £20 so all in all the Platinum costs £89.95 plus £9.95 for secure delivery

Whats the difference between the turbo oven and the cheaper halogen sold by JML?

Thane says...In our opinion, ours offer better value and quality for the price.

is there half price postage on both the Turbo & Platinum

Thane says...We were promoting an offer code a few agos for half price delivery but that deal has since ended. The current offer is £10 off the Turbo model, please watch our channel Sky 660 for the code.

MY EYE SIGHT IS POOR YOU RECIRE BOOK THE WRITING IS TO SMALL FOR ME TO READ. DO YOU MAKE A VIDIO OR A DVD SHOWING YOU HOW TO COOK THESE MEALS SO I CAN GET THE BEST RESULTS FROM MY PLATINUM FLAVOURWAVE?

Thane says...The manual is available in a PDF format on our website so you could adjust the font size as desired and print off for your own use

wow its good ou know even fo old peope like me wow

I have just received my flavourwave and being the impatient sort I threw in a pork chop and 2 sausages found in the bottom of my freezer. They cooked to perfection. Have just finished a batch of potato wedges. They are great. Now I am going out to buy some flour to try Yorkshire puddings. I have no success with these normally. Will let you know how it goes.


Thane says... Sounds delicious!

Hi i have just purchased Flavorwave, can you put tin foil trays in to bake your home made pies etc and tin foil sheets, thanks

Thane says...yes you can, anything you would do in a normal oven you can do with the FWT

can l order the flavourwave deluxe acceissory kit

Thane says...Yes but it is not possible to order them by posting a web comment as we will need your payment details.

were can i get the roasting rack and how much thank you

Thane Says: please visit our website and click on the Flavorwave and you can view all the accessories that are available for the flavorwave.

Would you please let me have a recipe book for the Halogen oven.

Thane says...All of the Thane Direct supplied ovens comes with recipes along with the manual. If you have purchased a halogen oven elsewhere, please contact the seller for their recipe book.

hi i have a flavorwave but mislaid my recipe book is there any chance you could send me one i am willing to pay cost

Thane says...The manual including recipes can be downloaded from this website

would you please tell me if you can make home made yorkshire puddings in the flavorwave do you have to heat up the fat first:

Thane Says: You can cook anything in the Flavorwave! please let us know how you get on.

I have had my Flavor Wave Oven for a number of years and I think it is excellent. The cover is now cracked and I would like to order a new oven.Do you have a recipe book which gives quantities in actual measurements rather than "cups"?

Thane says...The measurements are in cups but a simple conversion table should help you.

Hi.Is there another cook book to buy or just the one supplied with the oven?

Thane says...The only one we supply comes with the oven when it is purchased.

with the cost of electricity going up is it exspensive to run

Thane says...Its very economical to run plus as it only takes less than half the time to cook a meal compared with a normal oven!

Hi Thane
Can you confirm that the discount code "TURBO" applies only to the standard product and not the Platinum upgrade.

Thane says... The TURBO discount code has ended now. The current offer is half price delivery. Quote FLAVP for the platinum model and FLAVT for the turbo.

Could i please purchase a recipe/cook book for the flavourwave

We do not sell the book separately I'm afraid. Every Thane Direct Flavourwave Oven is supplied with a manual/cook book so I can only assume you purchased a halogen oven from elsewhere. Buy Thane and You Buy The Best!

can you cook a beef joint from frozen also a chicken from frozen

Thane Says...Yes you can cook both beef and chicken in the Flavorwave Turbo from frozen. The list of foods you can cook is pretty limitless. Order now quoting discount code TURBO and you can save £10 off the Turbo model. This offer will not run forever so please be quick.

Is it normal for the light in the bowl to come on and off during cooking-I wish I had known about it before as it is very distracting.

Thane Says: Yes this is normal, the light going on and off is a sign that the temperature inside the bowl has reach its desired temp.

I live in Norway. how kan I buy the flavorwave?

Thane Says: Try our Scandinavian site: www.tvins.com

I want to buy the Flavawave Turbo oven. How long it will tke for delivery and is there any UK outlet. Is the oven compatible to use in India also.

Thane Says: The majority of ordered are delivered within 5-7 days but please allow up to 28 days. You can prioritise your order for £3.95 and you should then recieve it within 2-3 working days. With regards to compatability in India, we cannot guarantee it will function due to variations in electricity voltage.

I just tried my Flavor wave yesterday night and i can tell you my steak was better than i could expect.
it was Faaaabulously delicious ! Can t wait to finish work and go home and cook again with it

Is the cooking temperature on the cover of the apparatus in Celcius or Fahrenheit? Is this the same for the digital (Platinum upgrade) too?

Thane says:
The temperature is shown in celsius on the Flavorwave Turbo and on the Platinum the temerature is shown for both C & F.

Is there some sort of guarantee on the oven.

Thane says... Yes, 12 months guarantee

Please will you explain the differences between the standard and platinum models?

Thane says... The main difference is the Platinum being a digital model, full for details please see the Flavourwave product page here at our website

is this a up grade of the newwave oven

Thane says... Yes it is, plus now you can also upgrade further to the Platinum digital version

Can you tell me how this differs from the cheaper versions I have seen elsewhere please?

Thane says:
This product is manufactured for Thane only and is a very high quality model Halogen Turbo oven. It is VERY different side by side to other ovens which looks confusingly similar. Different type of heat (not all are really Infra red (even when they claim they are!), different bulb, different glass (Not all are made of food grade glass amazingly!), different cable (ours is high quality flex suitable for kitchens and high heat ovens), different accessories. We think if you had the choice you would prefer to spend the extra few pounds for the piece of mind that you have the high quality product from Thane and the customer service back up we offer.

can flavour wave cook frozen chicken or turkey with out defrosting

Thane says:
Yes it can.

Can I use this as a grill for steaks?

Thane says...Yes the Flavorwave makes delicious steaks

Sorry to ask another question. If fats and oils are removed, is the food left dry ?

Thane says... No not at all, the food is left succulent and juicy

is this the new deluxe version - i.e. with a glass dome top (rather than plastic)?

Thane says:
Yes - this uses a glass bowl.