Of all the things I buy these hangers have been my best purchase ever. I have just ordered my 4th lot including the special offer of a second lot cheaper. THANK YOU.

Sheila Jones

I need to have 150 huggable hangers pls could tell me the best way to order these from you I don't seem to be able to do it online.

Thane says:
You can order online! Just change the quantity at the end.

Hi, I like to put my clothes on hangers straight from the washing machine when they are damp, will this be a problem?

Thane says:
No, I do the same, these hangers are great for this.

I have managed the clips on the hangers, its so easy when you work it out!! If you slide the clip on at the end of the hanger making sure that the end of the hanger goes thru the inside of the narrow center of the clip it slides on so easily. I would like more clips. Great for trousers, skirts and ties etc.

Thane says...
You have the magic touch. I find them easy now I have the skill but it takes a lttle effort to start with. We sell the spare clips both here at our website or you can call 08714 370212.

P.S. we also have an ebay shop called ThaneDirect which is well worth the look

Recieved huggable hangers I love how the clothes don't slip off and cling to the hangers. I agree they are neat and take less room up in the wardrobe. As other customers i can't attach the clips to the hangers, written instructions would have been beneficial. Thanks.

Thane says...
They can be a little stiff at first,but will soften up after use!

Can all 50 hangers be used for trouseurs and skirts?

Thane says...
36 of the hangers are bar hangers, which can be used for hanging trousers. The other 14 are for tops only.

You also receive 12 clips with the order, which can be used for hanging trousers on clips, or skirts.

Try sliding the clips on sideways on the hangers -my husband did this and it is so easy.

- Thanks for the good tip!!

I ordered the 2 sets of hangers and when I had finished I showed my husband. His comment was 'Wow, it's just like on the TV - look at all that space' I am soooooo pleased with my hangers. My wardrobe looks fab and I can see everything. I even did my husband's wardrobe and now he can see everything he never asks me where anything is.Bliss!

- They really DO work! The only problem I had is when I got them in my house it gave my wife an excuse to buy more clothes! :)

I have had these hangers for a few years and they are great but I could never get the finger clips to work - they are very hard to open or am I doing something wrong?

Thane says:
They are sometimes a bit stiff at first. Sorry!

I would like to order HH. I live in southern Ireland, how do I go about it?

Thane says:
www.thanedirect.ie

I have bought a number of sets of your hangers and they are fab, however I have more than sufficient of the type with the bar left and now require more of the the single type. I note someone else has asked this question and you said the different types of hangers are available in 'accessories' however I cannot see this option - please help

Thane says:
We are not sure what you need here. The hangers with bars are usually what people want not the other way around. You can use the hangers with bars to hang shirts and coats on. Here are the accessories:
http://www.thanedirect.co.uk/accessories.php?idp=164

Hello, I was in the States for Christmas and saw a Joy Mangano multi trouser hanger. I would love to have one to hang my son's uniform trousers on! Please add this to the offer or offer it as an addition to the sets? By the way I love huggable hangers! Thanks :)

Thane says:
You mean these:
http://www.thanedirect.co.uk/accessories.php?idp=164

i want to buy the hangers in a different colour what other colours do you sell?

Thane says:
We sell grey hangers.

I received my huggable hangers 25hrs after ordering. I've just finished rearranging my wardrobe and am very pleased with how my clothes are hanging. The hangers are delicate enough for shirts/blouses and sturdy enough for thick jackets. A great all-rounder

Can you tell me how many of the 50 hangers in your offer are suit/trouser hangers with the bar, and how may are just shirt hangers please>? Thanks. Lucy

Thane says:
You get 36 of the hangers with the bar and 14 without.

I've seen the advert for the hngers on the shopping channel and would like to place an order. However I only have a basic bank card which I cannot use on line/telephone. Will I be able to order in writing and enclosing a postal order made payable to account payee only. I don't have any credit cards either. If postal orders are not acceptable is there another way of placing an order? thank you

Thane says:
Unfortunately, we only accept credit or debit cards as forms of payment.
Perhaps you have a friend who can order on your behalf?

Do you have a returns policy if we are not completely satisfied with the product?

Thane says:
Yes, you can see this on our T's & C's - here are the links:
http://www.thanedirect.co.uk/termsandconditions.php

Wonderful product - so good I just ordered another 50 ....

Why when you order 2 sets, do you charge double postage ?

Thane says:
Last time I checked postage was charged by weight, if you have a way around this, do let us know as we will all get rich! We do offer a substantial discount on the product cost when you buy a second unit, so life is not that bad for you!

I have bought several sets of your wonderful hangers. I have in front of me an order form for Huggable Extras, have tried to order on line but the no. is not recognised. I really need more of the finger clips as I have so many trousers to hang. Please let me know whether I can buy extras ones. Thank you.

Thane says:
I will have the site updated shortly!

How am I to place an order?,I cannot find a discount code anywhere on the order form.
Please email me with a discount number.
I wish to purchase the Huggable Hangers.
I have tried FOUR times to place an order.
James T.Hardman.

Thane Says:
Dear Mr Hardman, thank you for your comment. We are very confused as to how not having a discount code prevented you from ordering, if you have a problem with ordering, please explain in full and we will take a look atthis, we have not had any other comments.

As with every website we have ever seen it is not necessary for a customer to have a discount code in order to order.
Thane do make discount codes available for customers who have either signed up to a special promotion or have purchased previously and have become entitled to a discount, but these are exclusive deals and as will find with any online retailer, we are not in the habit of creating and sending discount codes on request.
There are many websites which do offer discount codes for websites such as www.hotukdeals.com and you may request that other people who are entitled to discount codes share them with you.

If you place an order for Huggable Hangers, you will find that you will receive a discount on a second set of hangers as you go through the purchase process. When you place yoru order, you will be able to sign up to our email service and will then receive discount codes periodically.

hi guys,
i was so happy and contented when i recieved my 2nd order of huggable hangers. my wardobe is tidy and neat and my table mate is so useful.i brag to all my friends about my HH, i cant thank you enough when you send my HH within 3 days.
i wish you guys more success with your HH.

REGARDS,
LETTY

i have just received my hangers and they are great.
im just about to buy more to finish my waldrobe and to do the rest of the family

The hangers are wonderful but the clips don't look like the ones in the picture and I can't work out how to fix them to the hangers. Can anyone help please?

Thane says:
YOu should just pull them apart gently and press them back to clamp them.

consignment no. 103466.
You have added VAT to my order to Jersey.We do not pay VAT, please could you refund the £13.97.Many thanks.P.E.Glennon

Thane says:
This order was shipped from teh UK, in Jersey you shoudl claim the VAT back using the channels available on the island. We cannot remove VAT from orders to prevent fraudulant abuse of this system.

Hi,

I have bought four sets of hangers. The first two sets I purchased have the Joy Mangano signature stamped on them which are great. The last two don't. Why are they so different?

Thane says:
We are the ONLY importers of ORIGINAL Joy Mangano hangers. Not all of the hangers have a signature, but they are all made the same way and we have never heard of any problems with ones that do not have the logo embossed in them, they all come from the same factory and one production line has an embossing machine and one line does not but underneath they are the same. I have got both types and they are exactly the same. If you find specific problems - you shoudl email us at customer service.

The hangers are great, but I cannot attach the fingergrips to the bars. Is there some special way of doing this?

Thane says:
Yes - they need a little pressure to unclip the first time.

I really want these in Pink.. are you going to be doing them in pink at all?

Thane says:
I am sorry we only do grey at the moment and when your clothes are on them you won't even notice!

Here's an idea for the hooks - I hang mine over the side of my wardrobe and hang all my necklaces from them! Keeps them tidy and you can see what you've got!

I live in the Channel Islands and I recently bought 2 sets of hangers from you but was charged VAT. We do not pay in the Channel Islands as we are exempt.I am querying this now as I wish to buy 2 more sets.
Regards

Thane says:
You should email our customer services team and they will arrange a VAT free transaction - this cannot be done over the web or through our regular order line.

Hi, I just ordered 2 sets of huggable hangers and have paid for "rush shipping" the conformation e-mail states that they will be shipped in 3-5 days. Is this right? since I paid for the rush shipping?

Thane says:
Your confirmation email is just a form letter - it cannot tell if you had ordered Rush Shipping - you will get yoru order in 2 days as we promised when you ordered Rush Shipping.

Am now purchasing my third order, thats six boxes, mine, my partner and my two childrens wardrobes are looking great. thanks

Thane says:
Wow - I am only on my 2nd Box! Glad you like them!

Hi I purchased a set of huggable hangers before xmas and have only just sorted out my wardrobe and changed over to the huggable hangers. I would like to purchase another set but wondered if I qualify for a discount as I am buying a 2nd set.

Thane says:
O dear - we tried to tell you when you ordered the first set that we can only give you a discount on the second set at the time you placed that order. BUT the deal is running now - order today and you will not miss out - buy 2 sets and give one to a friend.

The huggable hangers are superb is it to late to take the offer of the £20 saving on a second set of 50 hangers for £29.95 regards Graham

Thane says:
Unfortunately the bulk buy discount is only when you bulk buy - if you buy 2 sets now you will get a second set for £20 off. We did try to tell you when you ordered...

Great hangers, I'd like to order some more to finish the job. Can I have the same deal as the last order?

Thane says:
Thanks for your comments. We are glad you like them. I am interested to know if you bought a tin of beans in a shop for half price one week would you go back and ask for the same tin to be half price the next week if it was not discounted? Unfortunately, like all shops, our promotions have to end sometime and we are sorry you missed out on buying more at the special price but we have lots of offers all the time and you should keep an eye on the site for the best deals.

Can you tell me how wide the hangers are (from shoulder to shoulder)? Two of my wardrobes are not very deep and I would love to use your hangers, but I am worried they might not fit.

The hangers are 18 inches across but the hooks are able to turn so you can put clothes into your wardrobe at an angle if they are too wide for you.

I wear a lot of suits, so i hang my jacket, trousers or the dress all in one hanger. I have over 100 suits so will the hugggable hangers save me space or just keep the suit together?
I also find the wired handles overlap each other, will this happen with huggable hangers?
I will await your response. Thank you for your time

Thane says:
You will not have teh same problem that you have with wired hangers - these super hangers will safe space and make yoru wardrobe tider and keep yoru clothese looking better while they are hanging.

Hi
I perchased 2 lots of the Huggable Hangers and was very pleased with them,but did find that the finger clips are not as strong as the hangers and have brocken have they changed the desighn of the finger clips because the one's you are showing on the TV are different to the one's I have
they look better if so how can I buy just the finger clips
Best wishes Sylvia

Thane says:
Thanks for your feedback. We do sell the clips but we are out of stock right now, Sorry!

I notice that my email criticising huggable hangers has not been published. I imagine that your statement ".........to publish it only when it creates value for Thane Direct visitor" means only complimentary views will be shown. Very one sided and not very valuable to prospective customers.

Thane says:
Give us a break! - we have to have a holiday too! We publish everything that we feel will be useful feedback for our other customers, but sometimes it takes time to go through all teh feedback and answer the questions personally.

Not that satisfied. Some of the skirt hangers used with the finger clips have broken. They do not make that much saving to wardrobe space .

Thane says:
Sorry to hear that - please return them and we will happily refund you. We generally get great feedback from customers and many people come back for more hangers - so we are confused as to why they did not work.

I'd just like to say, thank you so much for your unbelievably fast response to my last query. Within two hrs of having sent my query, a member of your customer services team, Susannah, returned my call and in two days I'd received my replacement hangers. I cannot stress my gratitutude for your amazing service. Thank you so very much.

Thane says:
Thank you for your comments. We are happy to help.

Bought ''huggable hangers'' from different television sales... not a PATCH on yours. The others broke very easily. Yours are the best by far! Ordered 2 more sets today. Thanks.

Thane says:
Thank you Mrs Dent - we agree that the 'other hangers' are rubbish too! Ours cost a little more but we think they last longer!

I ordered and received one set of hangers, was delighted with them. read in the booklet which accompanied my order that I could get a reduced price if I ordered a second set. Tried to do this but the operator would not give me the reduced price as I did not order both sets at once. I am really disappointed and cannot understand why I was not offered this at the time of order. Why print it if you dont honour your advert?

Thane says:
Dear Alison, it seems you spoke to an agent who had not been fully trained in the offer you had recieved, but now we have told the agent to contact you and make sure you get the second set as it was clearly an error. Thus - everyone is happy!

as a newcomer to tv shopping i saw your product advertised on tv on the 25th feb. on phoning your number the hangers have gone up by £10. please can you tell me when this ofer will be on again because £10 is quite alot of money to save especially as i have told my friends how amazing the hangers are. thank you

Thane says:
Sorry Mrs Chambers, the offer was a limited time only (we did warn everyone!) and we are never sure when we will do other offers, if you sign up to our newsletter you will always be the first to know and often get exclusive deals on our products.

fantastic hangers - just orfering 2 more sets - only comment I would make is would prefer more of the single hangers and the door hangers dont fit over my doors

Thane says:
Hi Sharon! Glad you love the hangers too! We are crazy about them! You can buy more of teh different types of hangers and we also have other accessories avaialble. Shame your door hooks don't fit, maybeyou have nice chunky doors, but you can always use the hooks in your wardrobe where the door is thinner?

I have just used 200 hangers on three wardrobes. What a difference. I must admit, my shirts were on wire hangers, so not much room saved, but I no longer have to fiddle doing up top buttons to keep them on the hanger and no more shoulder creases. Just off to order another 100 to finish the job.

Thane says:
Thanks John for your nice comments! We love to hear how you use our products - keep us informed of your next wardrobe project.

Hi All at Thane Direct,

I'd love to purchase this set, but can I also buy an additional pack of finger clips?

Raja

Thane says:
We have lots of upsells to the Hangers - just click on buy and you will see the options you have.

Your Huggable Hangers Are Fantastic, l have loads more space for more new clothes.

A: Thanks for your comments - let us know how you have transformed your space and even send us pictures of your before and afters and we will put it on our office noticeboard!

I have bought your huggable hangers and I would like some more, but to buy sepperatly them with out the door hooks as I do not have a lot of use for these can I do this please.

Thane says:
Sorry Pam we only sell these hangers as complete sets. But we will pass on your comments to our buyers.

I have bought 2 sets, now I want another but hangers only, no hooks or finger clips. How do I do this?

A: Hi Audrey, I am sorry, we only have this configuration, but the hooks and clips are really useful!

Great hangers, my wardrobe is looking a lot neater and I will definately be adding more hangers to my collection!

A: Thanks Brenda - we can really appreciate that once you switch one wardrobe over you have to switch the rest!

These are terrific value as well as practical - I don't need to get rid of all my old clothes now when I buy new - I have space for them all (and plus some)

A: Thanks Hazel! We love ours too. These are the ORIGINAL Huggable Hangers by Joy Mangano and no-one else sells the same quality hangers in the UK!

brilliant, loads more space

Can I send you a cheque as I do not like to use my cards online?

I would much like to buy the huggable hangers. ty. Lesley

A: Hi Lesley, I am sorry but you cannot pay with cheques. BUT please do call our friendly order agents and they will be happy to take your order and we promise your details will be safe. Happy and secure shopping with Thane!

We use your comp quite a lot and find you very good esp on delivery. We have just bought three sets of your coat hangers for Christmas presents. Keep up the good work.
Yours,
Mr R Whittaker

I have 4 sets saved so much room I need another set (know what I mean Girls)

Your huggable hangers are GREAT. You should see the room I have now. Do you sell the huggable finger clips on their own?

Excellent. Received within 4 days and they have created more space in my wardrobe.