We have confirmed that some eBay stores and other websites have been selling COUNTERFEIT Thane Direct products.
To assure authenticity of any Thane Direct product, please make your purchases only through a Thane Direct Authorised Dealer.
Thane Direct spends a lot of time and money having products tested to the highest European safety standards and only uses quality materials in its manufacturing.
Counterfeit products can be dangerous, do not have the correct test certificates and Thane cannot help repair counterfeit products or provide spares for them.
If you are unsure, please feel free to contact our Customer Service.
If you have been caught out by a counterfeiter of a Thane Direct product, please contact our Customer Service department for help and advice on how to purchasae a new and original Thane Direct product from us.
A word about resellers:
Thane Direct , Inc. ("Thane") has decided not to sell its products to outside Internet distributors. If you are buying a Thane product from somewhere else on the Internet, you are probably buying from unauthorised sources who may not supply the original, first-quality goods.
Thane has the right to sell its products in the UK & ROI and you can be 100% certain that:
- You will be buying the original, as-seen-on-tv product.
- The product will be under warranty.
- You will have 7 working days from the day after receipt to return the product for refund of the purchase price of the item inc. p&p.
- If you purchase one of Thane's products from another website, you cannot be certain that any of the above guarantees will apply.